Shipping & Returns

TRANSPORT POLICY FM SHOP EUROPE

Orders with different Carriers. Most orders will ship out within 2-5 working days.
If we cannot make it, you will be notified. Shipping time depends on the country.

Pay attention! FM has 6 large depots in Europe, we try to process your order and have it shipped directly from the depot so that you have it at home as soon as possible at the lowest possible shipping costs. It is now possible that a product is not in stock at the depot that will process your order, in that case we can choose to have it shipped from another depot depending on the order. As a result, the shipping time will be slightly longer. If this does not work, we will always contact you to find a suitable solution.

Our available stocks are based on the stock at the depot in the Netherlands

Right of withdrawal / return
1 This article applies only if Customer is a natural person not acting in the exercise of his profession or business. Business Customers therefore will allow no right of withdrawal. Customer has the right FM-Shop Europe with distance contract within 14 calendar days of receipt of the product, without giving any reason, to terminate charge. The period begins on the day after the Customer, or a pre-designated by him third party other than the carrier, the product has received, or:
• in the same order as Customer has ordered several products: the day on which Customer or a third party designated by, has received the final product;
• if the supply of a product consisting of multiple lots or pieces: the day on which Customer or a third party designated by, has received the last shipment or the last part;
• the contract is for regular delivery of goods during a certain period, the day on which Customer or a third party designated by the first product has received.
2 Only the direct cost of the return shipment will be borne by Customer. Customer must therefore itself to bear the return cost. If these costs are higher than the regular postage, FM-Shop Europe gives an estimate of these costs.
Any fees paid by Customer for payment and shipping of the product to Customer will in return the entire order will be refunded to Customer.
3 Within the withdrawal period provided for in paragraph 1 Customer shall handle the product and packaging. Customer will only open the package and use the product only to the extent necessary to ascertain the nature, characteristics and performance of products. The assumption is that this inspection must not go over that Customer in a physical store would.
4 Customer is liable only for depreciation of the product that is the result of a way of dealing with the product beyond permitted in the preceding paragraph.
5 Customer may terminate the Agreement in accordance with paragraph 1 of the broadcast period prescribed in this Article by the model withdrawal form (digital) to FM-Shop Europe, or to make an unequivocal manner to FM-Shop Europe known that he renounces the purchase. FM-Shop Europe confirms case of a digital report the receipt of such notification. After dissolution Customer 14 days to return the product in a unopened original packedge. It is also possible to send the product back immediately within the cooling-off period specified in paragraph 1 of this Article, provided that the model withdrawal form or any other unequivocal withdrawal statement is enclosed.
Products can be returned to:

FM-Shop Europe
Cingelwal 7
7031 CA, Wehl
The Netherlands